Privacy Policy

1. Introduction

Grace Properties (also operating as Grace Real Estate), located at 10, Citi Housing Society, Sialkot, 51310, Pakistan ("we", "our", or "us"), is committed to safeguarding the privacy and confidentiality of our clients, property buyers, sellers, tenants, and visitors to our website (graceproperties.cfd).

2. Information We Collect

When you interact with us via our website forms, direct phone calls, or WhatsApp communication, we may collect the following information:

• Full Name and contact details (telephone number, WhatsApp number, email address).
• Property requirements, budgetary parameters, preferred sector or block in Citi Housing or Sialkot.
• Transactional details necessary for property transfer, purchase, sale, or lease agreements.
• Technical usage information (browser type, device type, pages visited) to optimize website performance.

3. How We Use Your Information

Information collected by Grace Properties is used solely for legitimate real estate business purposes, including:

• Responding to your property inquiries and scheduling on-ground site visits.
• Providing verified updates regarding available residential, commercial, or plot inventory.
• Facilitating official society transfer procedures, documentation, and handover processes.
• Maintaining customer records and customer service quality.

4. Confidentiality & Data Sharing

We treat client confidentiality with utmost seriousness. We do not sell, trade, rent, or unauthorizedly disclose your personal contact information to third parties. Information is shared only with relevant counterparties (e.g., property sellers/buyers, society management offices, or legal authorities) strictly as required to execute authorized transactions.

5. WhatsApp & Electronic Communication

By initiating communication via WhatsApp (0336 0808042) or telephone, you consent to receive direct property responses, photographs, and scheduling updates from our verified representatives. You may opt out of future communications at any time.

6. Security Measures

We employ industry-standard organizational and technical safeguards to prevent unauthorized access, alteration, or disclosure of collected personal data.

7. Contact Us Regarding Privacy

If you have any questions or concerns regarding this Privacy Policy, please contact us: